We require your graphic’s minimum resolution to be at least 180dpi (300dpi is preferred). If we do not receive adequate resolution graphics, it will cause a delay in processing your order because it will be rejected by the printing department. We also highly recommend that prior to exporting your files, that you convert all fonts to outlines, and embed all images.
PDF files are preferred, however we also do accept the following file formats:
- PSD (Photoshop) – You must upload your PSD file in a zip file, and include your images and fonts. Please do NOT flatten your PSD file.
- AI (Illustrator) – Please convert text to outlines, include all linked images (do not embed images).
- INDD (InDesign) – We will accept InDesign files, but only zipped files that have been packaged by the InDesign Package function.
Artwork templates in PDF format for all graphics sizes are in the product descriptions.
All colors must be defined in CMYK. If converted from RGB to CMYK significant color changes can occur, please proof your colors prior to submission. Pantone Spot Colors may be requested, but exact color matches are not always possible. Reference printouts will be considered for layout only, not as actual color reference. If a color layout can not be sent, include a .jpg, .pdf (screen optimized) or screen shot file. Clearly mark filename as”proof”. For black use (Process Black).
When you have completed your order and created an account, you will have access to the customer file area. It is located in the My Account section of the website. There, you can upload the graphics for each portion of your order.
Proof prints, if required, are $15 extra. They are approx. 12″ x 12”. Please allow for additional production time when proofs are required. Final order delivery will be delayed by the time required to ship and confirm proofs.
Turn around time for most 1-5 prints is 3-5 days, plus shipping. Rush delivery is available for an extra surcharge.